Employment

Current Openings

Below are current employment opportunities with Family Health Services.

We are an Equal Opportunity Employer and a drug and nicotine free workplace.

Behavioral Health Care Coordinator

Summary/Objective

The Behavioral Health Care Coordinator works in collaboration and continuous partnership with chronically ill, “high-risk”, &/or pregnant patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach to promote timely access to appropriate care, increase utilization of preventative care and reduce emergency room utilization and hospital readmissions.

Essential Functions

  • General office skills.
  • Disseminate information by telephone, mail service or e-mail.
  • Performs other duties as assigned.
  • Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources.
  • Work with patients to plan and monitor care.
  • Assess patient’s unmet physical and emotional health and social needs.
  • Increase comprehension through culturally and linguistically appropriate education.
  • Create and promote adherence to a care plan, developed in coordination with the patient, primary care provider, and family/caregiver(s).
  • Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals.
  • Increase patients’ ability for self-management and shared decision-making.
  • Work with nursing to ensure medication reconciliation.
  • Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care cost.
  • Develop a care plan with the patient, family/caregiver(s) and providers (emergency plan, health management plan, medical summary, and ongoing action plan, as appropriate).
  • Monitor adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner, and facilitate change through Motivational Interviewing as needed.
  • Create ongoing processes for patient and family/caregiver(s) to determine and request the level of care coordination support they desire at any given point in time.
  • Facilitate patient access to appropriate medical and specialty providers.
  • Educate patient and family/caregiver(s) about relevant community resources and assist them in accessing resources as needed.
  • Monitor follow-up referrals.
  • In a timely fashion, address barriers to patient/family accessing resources.
  • Facilitate and attend meetings between patients, family/caregiver(s), care team, payers, and community resources, as needed.
  • Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up, and integration of information into the care plan regarding transitions-in-care and referrals.
  • Assist with the identification of “high-risk” patients (the chronically ill and those with special health care needs) and add these to the patient registry (or flag in EHR).

Work Environment

This job has frequent exposure to dust, constant noise, vibrations and hands in water. This job has occasional intermittent noise, outside exposure, excessive heat, cleaning agents, excessive cold, dampness, excessive humidity, dry atmospheric conditions, and animals.

Physical Demands

Physical demands include lifting up to 30 pounds daily, carrying up to 30 pounds daily, 1-2 hours of standing at a time, 5-10 minutes of walking at a time throughout the day, sitting 15-30 minutes at a time. Color distinction is necessary, and no greater loss of hearing than 40dB average for 500, 1000, 2000 H.

Required Education and Experience

  • Current and unrestricted Ohio licensure as an LSW, Qualified Mental Health Specialist
  • 3-5 years of experience in clinical or community resource setting or care coordination/case management experience is preferred.
  • Knowledge about local connections to community health care and social welfare resources.
  • Applicant must be organized and able to prioritize assignments
  • Must be able to do multi-tasking, problem-solving, and have decision-making skills
  • Follow detailed instructions with attention to detail
  • Ability to work with a culturally diverse group of people
  • Must be proficient in computer knowledge – Microsoft Office, Excel
  • Excellent typing skills
  • EMR experience a plus
  • Knowledge of medical terminology
  • Good customer relationship skills and a strong work ethic
  • Applicant must possess independence and initiative

Job Type: Full-time

AAP/EEO Statement

FHS is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.

To apply, please provide your resume and cover letter to Nicole Schafer, nicoles@familyhs.org

Dental Assistant

Summary/Objective

The Dental Assistant assists the dentist in many aspects of direct patient care and performs other clinical and clerical functions independently of direct supervision, including setting up and cleaning dental unit for timely turnover. The Dental Assistant will also be responsible for providing appropriate oral health information.

Essential Duties:

  1. Preparation and maintenance of dental instruments, supplies and equipment
  2. Collection and recording of patient health histories so the dental records accurately and completely reflect the nature of the contact, the condition of the patient and the care or treatment provided
  3. Patient management during dental procedures
  4. Instrument transfer
  5. Dental procedure isolation techniques
  6. Preparation of dental materials, cements, amalgam, composite, impression materials, etc.
  7. Dental charting
  8. Prevention and management of dental medical emergencies and assistance in the oral health management of all clinic patients.
  9. Inventory control and management
  10. Taking dental x-rays
  11. Applying topical fluoride treatments
  12. Taking impressions and bite registrations
  13. Assisting in the maintenance of all Oral Health Department areas in compliance with department directives and policies as well as center policies and procedures relative to infection control, exposure control, and safety issues
  14. Receiving and placing necessary telephone calls consistent with professional matters, clinic business, and patient care of the Oral Health Department
  15. Assisting with various clinical and administrative functions of the center as appropriate and time permits
  16. Ensuring the proper disposal of all contaminated or potentially contaminated materials in accordance with Oral Health Department directive and center policy as well as state federal regulations(s)
  17. Complying in full with the center’s Exposure Control Plan.
  18. Traveling when necessary to meet operational needs
  19. As directed by a supervisor, performing other related and/or necessary tasks to achieve organizational and programmatic goals and objectives
  20. Bearing responsibility for personal compliance with all applicable federal, state, local and center rules, regulations, protocols and procedures governing the practice of dental hygiene and the clinical provision of dental hygiene services as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality.
  21. Assisting the providers in the electronic transfer of data from paper to digital: scanning, data transfer, etc.

Education and/or Experience

Graduation from an approved dental assistant course; or graduation from high school and one year of on-the-job training as a dental assistant and current CPR (BLS) certification for this position and required x-ray training when needed; or an equivalent combination of education and experience. Ability to be clinically fluent in Spanish or another second language is preferred.

Applicant must qualify to acquire an Ohio Dental Assisting License within 60 days of hire. Must have X-Ray license.

Job Type: Full-time with benefits (Medical, Dental, Vision, 403b)

Pay: $16.00 – $23.00 per hour

AAP/EEO Statement

FHS is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.

To apply, please provide your resume and cover letter to Nicole Schafer, nicoles@familyhs.org

Dietician

Summary/Objective

Assess patients’ and clients’ nutritional and health needs by educating patients on nutrition issues and healthy eating habits. The dietician will develop meal and nutrition plans, taking both clients’ preferences and budgets into account as well as support patients while they are making lifestyle changes to better their diet.

Essential Functions

  • Completes dietetic diagnostic assessments.
  • Creates positive relationship with patients, their families, guardians or agency representatives.
  • Provides nutritional care plans for individuals who qualify for services.
  • Networks with local social service agencies to remain knowledgeable about available services and the referral process for services.
  • Provides complete care to all patients.
  • Frequent contact with staff of community agencies and the general public. Daily contact with agency staff. Must develop and maintain positive relationship with all of the above.
  • Other duties as assigned.
  • Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, other State and Federal Laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor, suggestion box, and any suspected unethical, fraudulent, or unlawful acts of practices.

Essential Knowledge, Skills and Abilities

Knowledge of all available services provided at FHS, community resources, interpersonal communication strategies, and computer software.

Skill in communicating effectively in both written and verbal form, creating nutritional care plans, managing multiple priorities, effective time management practices, dietetic skills, problem-solving skills, and managing change and conflict.

Ability to manage time and deal with multiple priorities, problem solving, define problems, collect data, establish facts and draw valid conclusions, make decisions, maintain information in confidential manner, listen well and make adjustments accordingly, maintain records and data, use the computer programs and communicate effectively including via the computer.

Education and Experience

Bachelor’s Degree required; Master’s Degree preferred. Must possess a state license and a board certificate. Knowledge of dietetic and nutritional needs and can develop clear care plans. Preferred experienced in working in a Federally Qualified Health Center. Preferred certification registration with American Dietetic Association.

Supervisory Responsibility

None

Work Environment

This job operates in a health care setting. This role requires regular walking to various locations around the building. This role also routinely comes into contact with patients who may have contagious illnesses.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is moderately active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 20 pounds.

Expected Work Hours

Normal work hours are daytime between the hours of 8:00 am and 5:00 pm Monday – Friday.

Travel
Minimal, with possible occasional travel to other site locations within local area.

Work Authorization/Security Clearance
Must be authorized to work in the United States.

AAP/EEO Statement

FHS is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.

To apply, please provide your resume and cover letter to Nicole Schafer, nicoles@familyhs.org

Licensed Independent Social Worker (LISW)

Summary/Objective

Meets with patients, their families, guardians or agency representatives and completes behavioral health diagnostic assessment. Provides psychotherapy for individuals who qualify for services on site.

Family Health Services is a National Health Service Corps (NHSC) approved health care site. This Full-Time position allows for the LISW-S to apply for the NHSC Loan Repayment Program, with a 2-year Full-Time Service Commitment.

Essential Functions

  1. Completes behavioral health diagnostic assessments.
  2. Creates positive relationship with patients, their families, guardians or agency representatives.
  3. Provides psychotherapy for individuals, couples, and families who qualify for services on site.
  4. Advocates and refers individuals with serious mental illness and/or substance abuse/addiction to community agencies for treatment.
  5. Networks with local social service agencies and educational agencies to remain knowledgeable about available services and the referral process for those services.
  6. Provides crisis intervention services on site, as needed.
  7. Frequent contact with staff of community agencies and the general public. Daily contact with agency staff. Must develop and maintain positive relationship with all of the above.
  8. If working in the outreach/school district setting, adhere to district policies and procedures for student referrals, release of student information, and receipt of information.
  9. Other duties as assigned.
  10. Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, other State and Federal Laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor, suggestion box, and any suspected unethical, fraudulent, or unlawful acts of practices.

Essential Knowledge, Skills and Abilities

Knowledge of all available services provided at FHS, community resources, interpersonal communication strategies, and computer software.

Skill in communicating effectively in both written and verbal form, interviewing techniques, managing multiple priorities, effective time management practices, de-escalation skills, problem-solving skills, and managing change and conflict.

Ability to manage time and deal with multiple priorities, problem solving, exercise sound judgement, define problems, collect data, establish facts and draw valid conclusions, make decisions, maintain information in confidential manner, listen well, maintain records and data, use the computer programs and communicate effectively including via the computer. Encourage staff to work towards their full potential and to provide excellent services to our patients and their fellow co-workers.

Required Education and Experience

  1. Master’s Degree in Social Work or related field with licensure and credentials per the State of Ohio.
  2. At least 2 years work-related experience in social service field.

Preferred Education and Experience

  1. Experience in a community health setting.
  2. Experience working with youth and adult populations.
  3. Licensed Independent Social Worker in the state of Ohio.

AAP/EEO Statement

FHS is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.

To apply, please provide your resume and cover letter to Nicole Schafer, nicoles@familyhs.org

Medical Assistant – FT/PRN

Summary/Objective

The Medical Assistant performs duties essential to the patient visit and other duties as assigned.

Essential Functions

  1. General office skills.
  2. Disseminate information by telephone, mail service or e-mail.
  3. Performs other duties as assigned.
  4. Triage responsibilities.
  5. Assist providers in patient diagnosis by gathering patient history, obtaining vital signs, chief complaints, verifying medications and allergies, ensuring patients are properly dressed/undressed for exam. Afterwards, review the chart for presence of information that the provider might need during the visit (labs, consults, ER reports).
  6. Must have an understanding of legal and ethical issues.
  7. Scheduling and managing patient appointments and referrals with required documentation.
  8. Clean, prepare, and sterilize instruments.
  9. Performs electrocardiograms, phlebotomy, and laboratory procedures as directed by health care provider, including but not limited to pregnancy tests, strep tests, urine dips, hemoglobin, and blood sugar testing.
  10. Perform routine administrative and clinical tasks such as aerosol treatments ordered by a physician.
  11. Updating and filing patient’s medical records.
  12. Collect, prepare, and perform basic laboratory specimens and tests.
  13. Instruct patients about medications and special diets.
  14. Prepare and administer medications as directed by a physician.
  15. Telephone prescriptions to pharmacy.
  16. Ensure exam rooms are clean, stocked, and ready for patients.
  17. Remove sutures and change dressings.
  18. Observe and follow required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure to blood borne pathogens, and general safety of employees and patients.
  19. Assist other team members as needed.
  20. Attends staff meetings.

Required Education and Experience

  1. Graduate of certified medical assistant program or equivalent
  2. Applicant must be organized and able to prioritize assignments
  3. Must be able to do multi-tasking, problem-solving, and have decision-making skills
  4. Follow detailed instructions with attention to detail
  5. Ability to work with a culturally diverse group of people
  6. Must be proficient in computer knowledge – Microsoft Office, Excel
  7. Excellent typing skills
  8. EMR experience a plus
  9. Knowledge of medical terminology
  10. Good customer relationship skills and a strong work ethic
  11. Applicant must possess independence and initiative

Work Environment

This job has frequent exposure to dust, constant noise, vibrations and hands in water. This job has occasional intermittent noise, outside exposure, excessive heat, cleaning agents, excessive cold, dampness, excessive humidity, dry atmospheric conditions, and animals.

Physical Demands

Physical demands include lifting up to 30 pounds daily, carrying up to 30 pounds daily, 1-2 hours of standing at a time, 5-10 minutes of walking at a time throughout the day, sitting 15-30 minutes at a time. Color distinction is necessary, and no greater loss of hearing than 40dB average for 500, 1000, 2000 H.

AAP/EEO Statement

FHS is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.

To apply, please provide your resume and cover letter to Nicole Schafer, nicoles@familyhs.org

Medical Receptionist

Summary/Objective

Performs duties essential to the patient visit and other duties as assigned.

Essential Functions

  1. Schedules patients for appointments according to policy.
  2. Receives and directs all questions from front desk.
  3. Receives and directs phone calls to appropriate personnel according to policy.
  4. Assists patients with completing medical information forms.
  5. Obtains signatures for consent according to policy.
  6. Completes return to work/school slips in coordination with nurse or provider.
  7. Documents phone calls/conversations in record as needed according to policy.
  8. Performs data entry.
  9. Assists in maintaining medical records according to policy.
  10. Assists in maintaining office equipment.
  11. Assists in maintaining the organization and cleanliness of the office.
  12. Assists other team members daily.
  13. Scanning.
  14. Basic knowledge of EMR, if applicable.
  15. Demonstrates effective communication skills.
  16. Responds to crisis situations according to policy.
  17. Maintains knowledge of clerical, personnel, medical policies and procedures.
  18. Receives and directs visitors and patients.
  19. Participates in continuing education.
  20. Participates in staff meetings.
  21. Participates in Performance Improvement Program.
  22. Utilizes supplies in a cost-effective manner.
  23. Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, other State and Federal Laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor, suggestion box, and any suspected unethical, fraudulent, or unlawful acts of practices.
  24. Must be familiar with the operation of FHS office and be available to work varying hours as necessary.
  25. Performs other duties as assigned.

Required Education and Experience

High school diploma with a minimum one year of clerical experience, and knowledge of computers and data entry required.

Preferred Education and Experience

Graduate of a school of nursing accredited by Nation League of Nursing. Current license to practice as a Licensed Practical Nurse in the State of Ohio. Medication card from approved provider. One or two years of full-time experience as a License Practical Nurse. Must have reliable transportation, current driver’s license, and provide proof of valid auto insurance.

Additional Eligibility Qualifications

Ability to work as a team member. Ability to work with culturally diverse group of people. Must be willing to work flexible hours as required by position.

AAP/EEO Statement

FHS is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.

To apply, please provide your resume and cover letter to Nicole Schafer, nicoles@familyhs.org